Shipping & Returns

Shipping

We ensure secure, insured shipping on all diamond and fine jewelry purchases.

  • Processing: Orders ship within 1-2 business days.
  • Delivery: Most orders arrive in 2-5 business days.
  • Shipping Partner: We use JM Shipping Solution for secure, insured deliveries.
  • Cost: Complimentary insured shipping on all U.S. orders. Expedited options are available at an additional cost.
  • Tracking: A tracking number will be emailed upon shipment.
  • Signature Required: All deliveries require a signature for security.
  • International Shipping: We currently ship within the United States only.

Returns

We offer hassle-free returns within 30 days of delivery.

Eligibility:

  • Items must be unused, unworn, and in original condition with all packaging and documentation.
  • Custom, engraved, or resized pieces are non-refundable.
  • Earrings must be unworn in sealed packaging.
  • Final sale items and altered/damaged pieces are not eligible.

How to Return:

  • Contact us at customercare@tatediamonds.com to start your return.
  • We’ll provide a prepaid, insured return label via JM Shipping Solution.
  • Securely package your item with all original materials.
  • Ship using the provided label.

Refunds:

  • Processed within 5-7 business days of receiving your return.
  • Issued to the original payment method.
  • Expedited shipping costs are non-refundable.