Warranty
What’s Covered
We stand behind our fine jewelry and offer a lifetime warranty covering:
- Manufacturing Defects – Any structural issues or flaws resulting from craftsmanship.
- Loose Diamonds & Gemstones – Complimentary tightening of stones to maintain security.
- Prong & Setting Inspections – Regular assessments to ensure durability.
- Complimentary Cleaning & Polishing – Lifetime professional cleaning to restore shine.
What’s Not Covered
While our jewelry is designed to last a lifetime, this warranty does not cover:
- Normal wear and tear, scratches, or fading of metal over time.
- Damage caused by accidental impact, improper handling, or unauthorized repairs.
- Lost or stolen jewelry.
- Resized, engraved, or altered pieces by third parties.
How to Use Your Warranty
- Contact us at [Customer Support Email] or [Customer Support Phone Number] to initiate a warranty service request.
- Ship your piece to our experts using our complimentary insured shipping label.
- Lost or stolen jewelry.
- Resized, engraved, or altered pieces by third parties.
Lifetime Trade-Up Guarantee
We celebrate your journey with diamonds. Through our Lifetime Trade-Up Program, you can upgrade your natural diamond purchase at any time and receive credit toward a new, higher-value piece.
For questions or assistance, please reach out to [Customer Support Email].
Your jewelry is more than an accessory—it’s an investment in luxury, designed to shine for a lifetime
